Terms of Use (or Service):

1. Introduction

Welcome to Luxe House ("Company," "we," "our," or "us"). By accessing or using our website (https://luxe-house.co.uk), you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our website.

2. Use of Website

  • Age Requirement: You must be at least 18 years old or have parental consent to use this website.
  • Lawful Use: You agree to use this website lawfully and not engage in fraudulent, harmful, or unlawful activities.
  • Account Restrictions: We reserve the right to refuse service, terminate accounts, or restrict access at our discretion if misuse is detected.

3. Data Protection and GDPR Compliance (Add this section for GDPR compliance)

  • Personal Data Collection: By using our website, you agree to our collection and processing of personal data in accordance with our Privacy Policy. This includes any information you provide to us, such as contact details, payment information, or other data necessary to complete your transactions.
  • Legal Basis for Processing: We process your data under the following legal bases: your consent (e.g., subscribing to our newsletter), contractual necessity (e.g., fulfilling orders), and legitimate interest (e.g., improving user experience).
  • User Rights: Under the GDPR, you have the following rights regarding your personal data:
  • Data Storage and Retention: We will only retain your personal data for as long as necessary for the purposes outlined in our Privacy Policy. You have the right to request the deletion of your personal data at any time, subject to legal or contractual obligations.
  • Cookies and Tracking: For more information on how we use cookies, please refer to our Cookie Policy.

4. Intellectual Property

All content, including text, graphics, logos, images, and software, is the property of Luxe House and is protected by copyright and trademark laws. You may not reproduce, distribute, or exploit any material from our website without our written consent.

5. Products and Orders

  • Product Descriptions and Images: Product descriptions and images are for reference only. We do not guarantee exact color, texture, or details due to variations in displays.
  • Order Refusal: We reserve the right to refuse or cancel orders for any reason, including suspected fraud or pricing errors.
  • Availability: Orders are subject to availability. If an item becomes unavailable after purchase, we will notify you and offer a refund or alternative.

6. Pricing and Payments

  • All prices listed on our website are in GBP and include VAT unless stated otherwise.
  • We reserve the right to change prices without prior notice.
  • Payment must be completed at checkout via the available payment methods. We do not store payment details.

7. Shipping and Delivery

  • Delivery times provided are estimates and not guarantees. Delays may occur due to external factors beyond our control.
  • Customers are responsible for providing accurate shipping details. We are not liable for lost packages due to incorrect addresses.

8. Limitation of Liability

Luxe House is not liable for any indirect, incidental, or consequential damages arising from your use of this website or products. We do not guarantee that our website will be error-free, uninterrupted, or free from harmful components.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices.

10. Modification of Terms

Luxe House reserves the right to update these Terms and Conditions at any time. Changes will be effective upon posting to the website. Continued use of our website after updates constitutes acceptance.

11. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes will be resolved in UK courts.

12. Contact Information

For questions regarding these Terms, please contact us at: